Self Service

Seamless Ordering for a Smooth Customer Journey
The intuitive touchscreen interface makes placing an order easy and efficient.
Customers complete payments directly at the kiosk, reducing wait times.
Fully integrates with the TouchTakeaway, ByTable, and ByRetail platforms, ensuring automatic updates to products, pricing, and promotions.
Optimise queue management by strategically placing kiosks to reduce congestion, especially when combined with CollectionPoint digital signage.
Available as wall-mounted touchscreens for compact spaces or table-mounted tablets for at-seat ordering convenience.

Boost Revenue with a 10% Increase in Order Value
Customers spend an average of 10% more when ordering via a self-service kiosk compared to a traditional till.
Set default product options such as ‘large’ meals or premium upgrades to encourage higher basket values.
Create mix-and-match deals, promotional bundles, and upsell strategies to drive additional sales.
Advanced customisation options allow customers to modify their orders, catering to dietary needs and personal preferences.

Maximise Sales with Intelligent Upselling
Automate upselling suggestions with pop-ups at checkout, encouraging additional purchases.
Pair complementary items, such as pastries with coffee or snacks with drinks, to increase basket size.
Easily move slow-selling stock by recommending relevant add-ons, boosting profitability with minimal effort.

Key Features of SelfService Kiosks:

Promote with Screen Saver – Use the kiosk display to advertise new products, best-sellers, special offers, and upcoming events.

Customisable Display – Adjust zoom levels to configure one or two-column product selection, ensuring an optimal layout.

Automated Menu Switching – Seamlessly transition between breakfast, lunch, and dinner menus without manual intervention.

CollectionPoint Integration – Order numbers can be printed on receipts and sent directly to CollectionPoint screens for easy tracking.

Accessible for All – A built-in accessibility function lowers the screen area, making it fully usable for wheelchair users.

Upfront Secure Payments – Customers pay at the kiosk, eliminating unpaid or abandoned orders and reducing staff workload.

With SelfService kiosks, your business can streamline operations, increase efficiency, and improve the customer experience, while driving higher sales and order values.